Tackling the cost and hassle of managing contract KPIs
- Max Proctor
- 4 days ago
- 2 min read
Updated: 2 days ago
Why is performance monitoring under increased scrutiny?
Because the rules have changed. The UK Procurement Act 2023 has made performance data a key part of compliance. If you’re managing contracts worth more than £5 million, you now have to collect and publish supplier performance information. It’s a big step towards more transparency and accountability across public sector frameworks, but it also puts pressure on teams to have the right systems in place.
What makes monitoring performance so hard in practice?
The short answer: too many systems and not enough visibility. Most organisations already have tools for commercial control: P6, Oracle, Excel, etc. but performance data often lives somewhere else. Maybe it’s in a shared folder, maybe in a spreadsheet that one person updates once a quarter. The result?
No easy way to see the full picture of supplier performance.
Reporting that’s often after the fact, not live.
Lots of manual chasing, rather than analysing data.
There’s a risk of decisions being made on incomplete information.
It’s time-consuming, and it makes it harder to spot risks early or to give senior teams confidence in the numbers.
So where’s the opportunity to simplify all this?
"taking the pain out of KPI tracking, & giving commercial, SRM, and procurement teams the visibility they need, without extra admin."
There’s a huge opportunity to connect the dots, to bring commercial, performance, and relationship data together in one place. If you can do that, you move from fragmented reporting to a clear, real-time view of what’s actually happening across frameworks and suppliers. That’s what good performance management should feel like: easy to update, easy to share, and easy to trust.
How does IAND’s new KPI Management suite help?
Our new 360º KPI management suite was built exactly for this. It takes the pain out of KPI tracking and gives commercial, SRM, and procurement teams the visibility they need, without extra admin. Here’s what it does:
Standardises KPI categories so everyone’s measuring the same way.
Automates workflows and reporting. No more chasing spreadsheets.
Gives a live view of supplier performance across spend, projects and KPIs.
Brings everything into one place: updates, evidence, documents, and audit trails.
It also helps drive joint accountability with suppliers, so performance reviews become more collaborative and less about data wrangling.
What should teams managing frameworks do next?
A few simple steps:
Look at where your data sits: is performance information easy to access?
Check your KPIs: are they consistent and linked to what the Procurement Act now expects?
Start small: connect one framework or supplier group, then scale.
Bring suppliers into the process early: transparency works both ways.
The bottom line: managing frameworks shouldn’t mean juggling systems. With tools like IAND’s KPI management suite, you can keep your commercial controls tight and your performance data clear, all in one place.
Want to see how it works?
Take a look at IAND’s 360º KPI Management Suite and see how it can help simplify performance monitoring.